Terms of service

  • Welcome & Agreement

    • Welcome to Toytanic! Please read these Terms of Service carefully before using our website and services.

    • Accessing or using the website signifies your agreement to be bound by these Terms of Service.

  • 1. Account Creation

    • Creating an account on Toytanic is optional for making purchases.

    • You are responsible for keeping your account credentials confidential and for all activities occurring under your account.

  • 2. Product Information

    • Toytanic strives to provide accurate product details, specifications, and images.

    • Complete accuracy, error-free descriptions, or up-to-date information for all product listings cannot be guaranteed.

  • 3. Orders and Payments

    • Accurate and complete billing and shipping information must be provided when placing an order.

    • Toytanic reserves the right to cancel any order for any reason (e.g., stock unavailability or verification issues).

    • Multiple payment methods are accepted, including online payments and Cash on Delivery (COD).

    • Information verification via phone call or message may be required for Cash on Delivery (COD) orders before processing.

  • 4. Shipping and Delivery

    • Reasonable efforts are made to dispatch orders as quickly as possible.

    • Delivery times are estimates and may vary due to factors beyond control, such as shipping carrier delays or unforeseen circumstances.

    • Full shipping details and free delivery thresholds (orders above PKR 4,999) can be reviewed in the Shipping Policy.

  • 5. Returns and Exchanges

    • All product returns, refunds, and exchanges are governed by the Return, Refund, and Exchange Policy.

  • 6. Intellectual Property

    • All content on the website—including text, images, product photos, graphics, and logos—is protected by copyright and intellectual property laws.

    • Reproducing, copying, or using any website content without prior written consent from Toytanic is strictly prohibited.

  • 7. Limitation of Liability

    • To the fullest extent permitted by law, Toytanic shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from the use of the website or services.

  • 8. Governing Law

    • These Terms of Service are governed by and construed in accordance with the laws of Pakistan.

  • 9. Changes to Terms of Service

    • Toytanic reserves the right to update or modify these Terms of Service at any time.

    • Any updates will be posted directly on this page, and continued use of the website signifies acceptance of the revised terms.

  • 📞 Contact Us

    • If you have any questions or concerns regarding these Terms of Service, reach out to customer support via email at toytanic.online@gmail.com or WhatsApp at 03145704033.